Privacy Policy

Last updated: 1 September 2026

Angling Performance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, join our training programme or receive one-to-one coaching.

For the purposes of UK data protection law, Nigel Shipp, trading as Angling Performance, is the data controller responsible for your personal information.

You can contact us about privacy or data protection matters at:

Email: nigelshipp@anglingperformance.com
Telephone: 07456 477077
Website: anglingperformance.com

1. Information We Collect

The information we collect depends on how you interact with Angling Performance.

Website Enquiries

If you contact us through the website or directly by email or telephone, we may collect information including:

• Your name
• Email address
• Telephone number
• Information contained within your enquiry or message
• Any other information you choose to provide

Website form submissions may be sent to Angling Performance by email and may also be stored securely within the website’s form system.

Training Programme and Skool Membership

Our online training programme and membership community is provided through Skool.

If you become a member, we may receive or collect information including:

• Name
• Email address
• Skool profile and username
• Membership and payment status
• Activity within the community
• Date of birth and age
• Sex
• Height, weight and activity level where required for nutritional or energy calculations
• Training, nutritional and angling goals
• PAR-Q health-screening responses
• Relevant medical conditions, injuries and medication

Payments for the training programme are processed through Skool and its payment providers. Angling Performance does not receive or store your complete payment card details.

Skool operates its own platform and processes certain personal information in accordance with its own privacy terms.

One-to-One Coaching

If you apply for or receive one-to-one coaching, we may collect additional information necessary to assess your requirements and provide appropriate coaching.

This may include:

• Full name
• Date of birth and age
• Sex
• Email address and telephone number
• Postal or delivery address where necessary
• Emergency contact details
• Training, nutritional and angling goals
• Height, weight and activity level
• Relevant health conditions, injuries and medication
• PAR-Q and health-screening responses
• Medical clearance where required
• Movement-screening results
• Relevant postural or muscular imbalances
• Training programmes
• Exercise, resistance, sets, repetitions and progression records
• Coaching and session notes
• Body measurements where relevant and agreed with you

Body measurements may include measurements relating to the chest and back, arms, waist, hips or glutes, and legs.

Photographs and Video

Progress photographs or videos will only be taken with your agreement.

We will not use a client’s photographs, videos, results or testimonials publicly for promotional or marketing purposes without obtaining separate and specific permission for that use.

2. Health and Special Category Information

Some of the information required for our training and coaching services may relate to your physical health, medical conditions, injuries or medication.

Health information is classed as special category personal data under UK data protection law and receives additional protection.

Where required, we will ask for your explicit consent to process health information for specified training, screening and coaching purposes.

We collect this information to help assess whether training is appropriate, identify relevant limitations or considerations, undertake appropriate screening, and provide safe and suitable training or coaching.

We will only request health information that is relevant to these purposes.

Where appropriate, you may withdraw consent for the processing of health information by contacting us. Withdrawal will not affect processing that was lawful before consent was withdrawn. However, if particular health information is necessary for us to safely provide a requested service, withdrawing consent may mean that we are unable to continue providing that service.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries
• Administer training programme memberships
• Provide training and coaching services
• Communicate with members and coaching clients
• Assess training requirements and goals
• Carry out health and movement screening
• Develop and monitor individual training programmes
• Monitor progress
• Maintain coaching and session records
• Administer payments and membership status
• Maintain appropriate business and financial records
• Improve our website and services
• Protect the security of our website and services
• Comply with legal and regulatory obligations
• Send marketing communications where we have an appropriate lawful basis to do so

We will not sell your personal information.

4. Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely upon:

Contract – where processing is necessary to provide a service you have requested or to take steps at your request before entering into an agreement.

Consent – where you have given us permission to use your information for a particular purpose.

Legal obligation – where we need to process or retain information to comply with applicable law.

Legitimate interests – where processing is reasonably necessary for operating and protecting Angling Performance, communicating with customers, maintaining appropriate business records or improving our services, provided those interests are not overridden by your rights and interests.

Where we process special category health information, we will also identify an appropriate additional condition under UK data protection law. Where we rely upon explicit consent, this will be requested separately and recorded.

5. Email Marketing

We may provide the opportunity to subscribe to news, training information, offers or other marketing communications.

Where consent is required, we will only send these communications after you have actively chosen to receive them.

We may use Brevo to manage email subscriptions and send marketing emails. If used, relevant subscriber information such as your name, email address, subscription preferences and engagement information may be processed through Brevo.

You can unsubscribe from marketing emails at any time using the unsubscribe option contained within the email or by contacting us.

Unsubscribing from marketing will not prevent us from sending necessary service-related communications concerning an active membership or coaching service.

6. Payments

Training programme subscriptions are purchased and processed through Skool and its associated payment providers.

Angling Performance does not receive or store complete payment card details used for these subscriptions.

Payments for one-to-one coaching may be made directly to Angling Performance, including by bank transfer or an agreed recurring payment arrangement.

We may retain appropriate transaction and accounting records where necessary for business administration and to meet our legal and financial obligations.

7. Who We Share Information With

We only share personal information where necessary to operate our business, provide our services, comply with legal obligations or where you have authorised us to do so.

Relevant service providers may include:

• Skool, for membership, community and training programme services
• Payment providers used in connection with Skool or other agreed payment arrangements
• Brevo, if you subscribe to email marketing
• Zume Hosting, which provides hosting infrastructure for the Angling Performance website
• Website and form software providers, including Fluent Forms
• Professional advisers such as accountants or legal advisers where necessary
• Government, regulatory, law-enforcement or other authorities where disclosure is legally required

Service providers may process information on our behalf or, depending on the service, act as separate data controllers.

8. International Transfers

Some third-party services used by Angling Performance may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate lawful mechanism or safeguard is in place where required by UK data protection law.

Third-party providers may also operate under their own privacy policies and international data-transfer arrangements.

9. How Long We Keep Your Information

We will only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain appropriate business records and satisfy legal, accounting or regulatory requirements.

Retention periods may vary depending upon the type of information and our relationship with you.

• General enquiries will be retained only for as long as reasonably necessary to deal with the enquiry and any resulting relationship.
• Membership information may be retained for the duration of your membership and for an appropriate period afterwards where necessary for administration, legal or record-keeping purposes.
• Coaching and training records may be retained for an appropriate period after coaching ends where necessary for continuity, safeguarding, insurance, legal or professional record-keeping purposes.
• Financial and transaction records may be retained for the period required under applicable tax and accounting requirements.
• Marketing information will normally be retained until you unsubscribe or withdraw the relevant consent, subject to retaining limited suppression information where necessary to ensure we respect your preference.

We periodically review the personal information we hold and securely delete or anonymise information that is no longer required.

10. Protecting Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Access to personal information, particularly health and coaching information, will be limited to those who reasonably require it for the purposes described in this policy.

No internet-based system can be guaranteed to be completely secure. We therefore regularly consider the security of the systems and third-party services used to process personal information.

11. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and, where applicable, measure the effectiveness of our services or marketing.

Where consent is legally required for non-essential cookies or tracking technologies, these will not be used until the appropriate consent has been obtained.

Further information about the cookies and services used by the website will be provided in our Cookie Policy and through our cookie consent controls.

12. Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights over your personal information. These may include the right to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to erase your personal information in certain circumstances
• Ask us to restrict how we process your information in certain circumstances
• Object to certain processing
• Request the transfer of certain information to you or another organisation
• Withdraw consent where processing relies upon consent

These rights are not absolute and whether a particular right applies depends upon the circumstances and the lawful basis under which information is being processed.

To exercise a data protection right, contact:

nigelshipp@anglingperformance.com

We may need to verify your identity before completing a request.

13. Complaints

If you have concerns about how Angling Performance handles your personal information, please contact us first so that we have an opportunity to investigate and respond.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Information about your rights and how to make a complaint is available from the Information Commissioner’s Office.

14. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including Skool.

Angling Performance is not responsible for the privacy practices of independent third parties. We recommend reviewing the privacy information provided by any third-party service before providing personal information to it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, third-party providers or legal requirements.

The latest version will be published on this website and the date at the top of the policy will be updated when material changes are made.

If we intend to use personal information for a materially different purpose, we will provide appropriate information about that change before beginning the new processing where required.